Privacy Policy

At Wraps Direct, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, industry, fleet size)
• Project details and wrap specifications
• Payment and billing information
• Communications and correspondence with us
• Information about how you use our website (through cookies and analytics)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your orders and manage your projects
• Communicate with you about your projects, quotes, and inquiries
• Send you marketing communications (with your consent)
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf (including our nationwide network of certified installers)
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
• With Your Consent: With your explicit consent for any other purpose

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: